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Samenvatting
Incidents in organizations are inevitable. Sometimes these incidents get out of hand and reach the newspapers. But there are also incidents that are addressed in a timely and effective manner and do not escalate to become serious failures. Based on six concrete ‘near misses’ within the education sector, we have investigated how appropriate actions can prevent serious omissions and which mechanisms play a role in this.
Bestuurskunde |
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Article | Het managen van incidenten in het onderwijsPraktische governance-lessen op basis van een vergelijkende case analyse |
Trefwoorden | education, near misses, culture, learning capacity |
Auteurs | drs. Peter Siep†, Dr. Dennis de Kool, Prof.dr. Victor Bekkers, Prof.dr. Bram Steijn en Dr. Alex Straathof |
DOI | 10.5553/Bk/092733872018027001007 |
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